NONVERBAL COMMUNICATION
Communication goes way beyond words.
Nonverbal communication includes posture, tone of voice, gestures, + facial expressions – they all impact how others interpret what we say.
Watch this 5 minute video using clips from the TV show Friends to show why nonverbal communication matters.
Communication is clearest when words + body language match…
…But when they don’t, the listener will prioritize the message expressed through body language.
Actions speak louder than words!